My VR component is not sending information to my ControlRoom plugin but my ControlRoom plugin is sending information to my VR component OR vice versa. |
What’s HappeningAnother application is probably using the port that ControlRoom would typically use.
Solution (Windows)
3. Look at the column, “Local Address,” within the Command Prompt window. Find the row that says, “0.0.0.0:7000,” the row that says, “0.0.0.0:7001,” and that row that says, “0.0.0.0:7002.” Find the PID column (it should be on the far right) and note the PID value given for each of the rows. 4. Open your Task Manager and find which Tasks correspond to which PIDs in the task manager.
5. Shut down those Tasks unless they are ControlRoom Hub, ControlRoom VR, or your DAW.
6. If you had to shut down non-ControlRoom tasks in step six, restart your ControlRoom apps and your DAW, and try connecting again. |
Still have problems after going through our troubleshooting guide? Visit our Customer Service Portal for one-on-one support. |
HUI isn’t connecting on PC software platforms. |
What’s HappeningThere is likely an issue with the virtual ports that Pro Tools or any other HUI enabled DAW is trying to connect with.
Solution (Windows)
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Still have problems after going through our troubleshooting guide? Visit our Customer Service Portal for one-on-one support. |